We take your privacy seriously. This privacy policy describes how and why we obtain, store and process data which can identify you. We may update this policy from time to time and shall indicate on the website when changes have been made.
The information you supply on any of our pages will be used for the sole purpose of the form, i.e. to begin the process of receiving free boiler quotes. We will share your data with one boiler quote finding company and no other third parties.
If you are looking to receive up to four free boiler quotes please submit your details in our webform.
Once we have received your details, we will pass your details to one boiler quote finding company. They will then contact you directly via phone and/or email to understand in more detail your boiler requirements.
Based on your dialogue with the boiler quote finding company they will let you know which boiler companies (up to four companies) they are able to pass your details to. You are then able to decide whether you would like your details passed to those companies.
The information we capture on this page is;
If you contact us via the web form on our website or submit an enquiry on one of our landing pages, your data will be protected by a secure socket layer. The main website is hosted on a dedicated server in IOMart’s datacenter, all other enquiry pages are hosted by Amazon Web Services (AWS). Google analytics is used to gather user data, such as number of visitors to a page. This data is used to improve our pages so that they meet your needs. We also use a tracking service to improve your experience through making the interactive elements on the page easier to use.
Data collected through form inputs is stored in a database on AWS. The data is securely transferred to Salesforce.com, where it is distributed to a boiler quote finding company who is best placed to meet your needs. Your data is stored on AWS for a maximum of 30 days, after which, it is deleted.
See IOMart’s security credentials – https://www.iomart.com/about-iomart/uk-data-centres/
See IOMart’s Privacy Policy – https://www.iomart.com/privacy-policy/
See Salesforce.com’s security policy – https://help.salesforce.com/articleView?id=Salesforce-Services-Trust-and-Compliance-Documentation&language=en_US&type=1
See Amazon Web Service security processes – https://d1.awsstatic.com/whitepapers/Security/AWS_Security_Whitepaper.pdf
This number will take you directly to our in-house call centre. You will hear a message about call recording. If you do not wish the call to be recorded please let the operative know before you proceed with the call. This service is provided by 3CX.
3CX security details – https://www.sms-magic.com/privacy-policy/
We will only share your contact details with one boiler quote finding company for the sole purpose of your enquiry. Your data will be shared with the boiler quote finding company who is based placed to manage your enquiry through our partner platform which is a Salesforce.com solution.
See the Salesforce.com security policy – https://help.salesforce.com/articleView?id=Salesforce-Services-Trust-and-Compliance-Documentation&language=en_US&type=1
The partner will only contact you in relation to your initial enquiry on CompareBoilerPrices.co.uk.
We will store your name and email address with a data processor to enable us to make sure you receive the service you have requested.
The information we collect about you is used solely for the purposes for which it was provided. We will never use your data or share it for marketing purposes.
Under data protection law you have the right to ask us for a copy of the information we hold about you, and to have any inaccuracies corrected or removed. You may also ask us to delete all personal data held by us or any controller or processor with which we have shared your data as well as request that we do cease to process any of your contact data.
To do this, please either contact us in writing, by telephone or email.
We collect information about you so that we can personalise your use of the site, assist your use of the site and improve the site generally.
We will only pass on information about you as an individual (as opposed to aggregate information) to third parties to enable us to perform services requested by you or with your prior consent.
In certain circumstances we may need to disclose information about you if you breach this privacy policy or if you breach our Terms and Conditions. We may also disclose or access your account if required.
We don’t share your data with anyone other than one boiler quote finding company.
We don’t use it to build, user profiles, including profiles associated with any mobile device identifier or other unique identifiers that identify any particular user, browser, computer or device.
We don’t transfer your data to any advertising network, advert exchange, data broker or other advertising service provider.
CompareBoilerPrices.co.uk is a trading style of Lead Technologies (Europe) Ltd.
Lead Technologies (Europe) Ltd is registered with the Information Commissioner in the UK as a “data Controller”, the registration reference number is Z2425986. Full details of this registration can be accessed on the ICO Data Controller register here – https://ico.org.uk/about-the-ico/what-we-do/register-of-data-controllers/
Keeping information about you secure is very important to us and certain sections of the site may encrypt data using Amazon Web Service SSL or Lets Encrypt SSL or a comparable standard. However, no data transmission over the Internet can be guaranteed to be totally secure. As a result, whilst we strive to protect your personal information, we cannot ensure or warrant the security of any information which you send to us, and you do so at your own risk.
We will always let you have a copy of personal information we have about you, should you request it, and you may correct it if you wish. If you wish to obtain this data, email enquiries@compareboilerprices.co.uk
Most websites you visit will use cookies in order to improve your user experience by enabling that website to ‘remember’ you, either for the duration of your visit (using a ‘session cookie’) or for repeat visits (using a ‘persistent cookie’).
Some websites will also use cookies to enable them to target their advertising or marketing messages based for example, on your location and/or browsing habits. Cookies may be set by the website you are visiting (‘first party cookies’) or they may be set by other websites who run content on the page you are viewing (‘third party cookies’).
A cookie is a simple text file that is stored on your computer or mobile device by a website’s server and only that server will be able to retrieve or read the contents of that cookie. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. It allows a website to remember things like your preferences or what’s in your shopping basket.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Session Cookies are stored only temporarily during a browsing session and are deleted from the user’s device when the browser is closed.
Third party cookies are set by a different organisation to the owner of the website you are visiting. For example, the website might use a third party analytics company who will set their own cookie to perform this service. The website you are visiting may also contain content embedded from, for example YouTube or Flickr, and these sites may set their own cookies.
More significantly, a website might use a third party advertising network to deliver targeted advertising on their website. These may also have the capability to track your browsing across different sites. It is important to note that advertising cookies are not set for UK visitors to the CompareBoilerPrices.co.uk website.
CompareBoilerPrices.co.uk does use advertising cookies but these will not track your behaviour outside of the CompareBoilerPrices.co.uk website and other sites in our network.
Session Cookies are stored only temporarily during a browsing session and are deleted from the user’s device when the browser is closed.
This type of cookie is saved on your computer for a fixed period (usually a year or longer) and is not deleted when the browser is closed. Persistent cookies are used where we need to know who you are for more than one browsing session. For example, we use this type of cookie to store your preferences, so that they are remembered for the next visit.